Update on products from the Synergy

Posted by OakCourt on Apr 3, 2010 in New Products, Uncategorized |

Some of you have e-mailed to ask when these items will be available.   The best way for me to address this is probably on a product-by-product basis, so here goes:

IPM (Isopropyl Myristate) – This should be on the site in the next week or two.  We just need to work out pricing and package sizes (we’ve already found a local source to restock it), and research a bit more to provide you with info on how to use it effectively.

99% Isopropyl Alcohol – This one is  not going to happen.  Not only was the container damaged in transit, but I was told that we cannot ship it by UPS in any significant quantity without hazmat charges, due to it’s flammability, so I am not going to pursue it.

Perfumer’s Base – This was also damaged beyond salvageability in transit.  UPS tells me that we can ship in containers of 32 oz. or less, with multiple containers allowed in the same box, without a hazmat charge.  Sheila did point me to the supplier for this item, so I will be contacting them to find out how much we have to purchase at a time and to get pricing.   I want to bring this in ASAP, but much as I would love to have an unlimited buying budget, we don’t.   (sigh)

Bath Bomb Molds – I was able to find a source to reorder these, so they should be up on the site in the next week or two.

Green Tea and Chamomile Extracts – Sheila shared the company name that they were purchased from, but no other specifics.  Upon looking into it, I found that this company carries many different variations of each botanical extract, in different strengths and different solubilities (oil-soluble vs. water soluble).  So it’s impossible to order the exact same one from them without the specific item number, which I haven’t been able to get from her.  I will probably put these on our clearance page and try to find a reliable local source to carry them on a regular basis.

Exfoliating Beads – Sheila says she purchased these as a closeout, and they were 1) only available in blue and 2) are no longer available.  Again, I’ll take the loss and put them on the clearance page, and do my best to find a source to carry them on a regular basis – I may have already found a source for jojoba spheres, which are an even better alternative!

Fragrance Oils – Sheila told me that they were all purchased as closeouts, and did not share vendor information for them, even though she assured me before I ordered that she would provide the info for anything that I wanted to purchase.  These will probably end up on our clearance page.

Powdered Dead Sea Mud – The vendor info was on a label on the bucket, so we should be able to reorder!   I need to contact them to get pricing and lead time, and then will get it on the website (probably 1-2 weeks).

That should be everything – sorry the news wasn’t better.  I’m especially disappointed about the fragrance oils… the time to tell me that they were all closeouts and NOT available regularly should have been BEFORE I ordered them, not after the fact.   (I asked before placing my order if vendor info would be provided so I could reorder, and was assured in writing that it would be).  I e-mailed several weeks ago to ask her who she purchased them from as closeouts, since many fragrance houses will sell even “closeout” fragrances as a special-order item at a higher price, but never heard back from her.  If I ever do, I will definitely pursue them!

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